At jiliphi, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you hold as a Filipino player on our platform.
jiliphi ("we," "us," or "our") operates the online casino and sports betting platform accessible at jiliphi.vip (the "Platform"). We are committed to protecting the personal data of every player who registers, deposits, plays, or otherwise interacts with our Platform.
This Privacy Policy applies to all personal data collected through the jiliphi Platform, including data collected via the website, mobile-optimized pages, live chat, email correspondence, and any other channel through which you interact with jiliphi. It applies to all registered players and visitors based in the Philippines and elsewhere.
This Policy should be read alongside jiliphi's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference. By using the jiliphi Platform, you acknowledge that you have read and understood this Privacy Policy.
Philippine Data Privacy Act: jiliphi processes personal data in a manner consistent with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations. Filipino players have specific rights under the DPA, which are described in Section 11 of this Policy.
For the purposes of applicable data protection legislation, jiliphi is the data controller responsible for your personal data collected through the Platform. As data controller, jiliphi determines the purposes and means of processing your personal data.
If you have any questions about how jiliphi handles your personal data, or if you wish to exercise any of your data subject rights, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
jiliphi collects the following categories of personal data from players and Platform visitors:
jiliphi collects personal data through the following means:
jiliphi processes your personal data on the following legal bases under the Data Privacy Act of 2012 and applicable regulations:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| KYC identity verification | Legal obligation (AML/KYC regulations) |
| Processing deposits and withdrawals | Performance of contract |
| Fraud prevention and AML monitoring | Legal obligation; legitimate interests |
| Responsible gaming monitoring | Legal obligation; legitimate interests |
| Customer support communications | Performance of contract; legitimate interests |
| Marketing and promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interests |
jiliphi uses the personal data we collect for the following purposes:
jiliphi will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.
jiliphi does not sell your personal data to third parties. We may share your personal data with the following categories of recipients only to the extent necessary for the purposes described in this Policy:
Third-party vendors who provide services to jiliphi, including KYC and identity verification providers, payment processors (GCash, PayMaya, BPI, BDO, Metrobank), fraud detection and AML screening services, cloud hosting and infrastructure providers, and customer support platform providers. All service providers are contractually required to process your data only on jiliphi's instructions and to maintain appropriate security standards.
jiliphi may disclose personal data to the Philippine Amusement and Gaming Corporation (PAGCOR), the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent Philippine authorities where required by law, court order, or regulatory directive.
In the event of a merger, acquisition, or sale of all or substantially all of jiliphi's assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy. jiliphi will notify affected players of any such transfer in advance where practicable.
jiliphi may share your personal data with third parties in other circumstances where you have given your explicit consent to such sharing.
jiliphi uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device when you visit the Platform. We use the following categories of cookies:
You may manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the jiliphi Platform. For strictly necessary cookies, no opt-out is available as they are essential to Platform operation.
jiliphi retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, jiliphi retains player account data and transaction records for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and gaming regulatory requirements. KYC documentation is retained for the same minimum period.
Where personal data is processed on the basis of your consent (e.g., marketing communications), we will retain that data until you withdraw your consent or for a period of three (3) years from the date of last interaction, whichever is earlier.
When personal data is no longer required, jiliphi will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.
jiliphi implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
While jiliphi takes all reasonable steps to protect your personal data, no method of transmission over the internet or electronic storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, jiliphi will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of the Data Privacy Act of 2012.
Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, Filipino players have the following rights with respect to their personal data held by jiliphi:
To exercise any of the above rights, please contact jiliphi's Data Protection Officer using the contact details in Section 14. jiliphi will respond to all data subject requests within thirty (30) days of receipt, in accordance with the DPA's requirements.
The jiliphi Platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine gaming regulations. jiliphi does not knowingly collect personal data from individuals under the age of 21. If jiliphi becomes aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that a minor has registered on the jiliphi Platform, please contact us immediately at [email protected] so that we can investigate and take appropriate action.
jiliphi reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform features. Where changes are material, jiliphi will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.
The "Last Updated" date at the top of this Policy will always reflect the date of the most recent revision. Your continued use of the jiliphi Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this Policy periodically.
If you have any questions, concerns, or requests relating to this Privacy Policy or jiliphi's handling of your personal data, please contact our Data Protection Officer:
If you are not satisfied with jiliphi's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC and how to file a complaint is available through official Philippine government channels.
We don't just publish a privacy policy — we build privacy into every layer of the jiliphi platform. Here's what that looks like in practice for Filipino players.
Every piece of data you send to jiliphi — from your login credentials to your GCash withdrawal request — is protected by SSL/TLS encryption in transit and AES-256 encryption at rest. Your data never travels unprotected.
jiliphi's identity verification process is designed to comply with both Philippine AML regulations and the Data Privacy Act of 2012. We collect only what is legally required and store your ID documents with strict access controls.
jiliphi does not sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account, process your transactions, and keep the platform secure — nothing more.
Filipino players have full data subject rights under the DPA. You can request access to your data, ask for corrections, or request deletion at any time by contacting our Data Protection Officer via live chat or email.
In the unlikely event of a data breach affecting your personal information, jiliphi will notify both the National Privacy Commission and affected players within the timeframes required by Philippine law — no delays, no cover-ups.
jiliphi uses cookies only for platform operation, analytics, and — with your consent — marketing. We don't deploy hidden trackers or share cookie data with unrelated third parties. Your browsing on jiliphi stays on jiliphi.
Your data is protected. Your funds are secure. Your gaming experience is fair. Join thousands of Filipino players who trust jiliphi for online casino entertainment.
21+ only. Play responsibly. Your privacy is protected under the Philippine Data Privacy Act of 2012.